F.A.Q.

What type of crystals are used in the crystal bed & crystal wand?
We use clear Quartz crystals which are cut by hand with inclination to the Vogel method.
The crystals have 24 facets and one pointy end, allowing a greater dispersion of light and
energy onto the body.Are the chakra colours used for the crystal bed & crystal wand?
Crystal bed
The chakra colours are embodied in the lamps to which the crystals are attached.
The light is dispersed through the lamps, the chakra colours and the crystals onto the
person’s body.
Each light and crystal have their designated chakra colour. It is not possible to switch all
lamps to one and the same colour.Crystal wand
The crystal wand comes with an included LED-light-stripe and its corresponding remote control. The remote control allows you to switch between the seven chakra colours and alternate between different light modes such as slow-flashing, fast-flashing or steady light.Do the crystal bed & crystal wand come with a remote control?
Crystal bed
The crystal bed solely comes with a regulator plug-in button for the light modes. It allows you to alternate between different light modes such as steady light, slow-flashing and fast-flashing light.
The regulator plug-in button can be connected or removed from the crystal bed at any time.Crystal wand
The crystal wand comes with a remote control which allows you to switch between the seven chakra colours and alternate between different light modes such as slow-flashing, fast-flashing or steady light.Can the frequency of the crystal bed be altered?
The frequency of the crystal bed cannot be altered, because the chakra colours have their naturally-designated frequencies.Can the height of the crystal lamps be adjusted?
The crystal bed comes with an adjustable stand which allows you to lower or heighten all seven lamps. You can decide whether you want the lamps and crystals closer or further away from your body.Can the crystal lamps of the crystal bed be adjusted individually?
Each of the 7 crystal lamps can be tilted and rotated, allowing you to direct the lights more accurately onto the body and the chakra points.Does the crystal bed come with an electric plug for my country?
We use an electric plug type C or F (Germany) for our crystal bed & crystal wand.
If you are located abroad, you will need an adapter for the socket in your country.What voltage is used for the crystal bed & crystal wand?
The crystal bed & crystal wand are adapted to 230 V / 50 Hz.
If you are located in a country with an electric outlet supply of 120 V, a voltage converter is necessary.How long should a crystal bed therapy session take? How often should the crystal bed be used?
There is no definite or correct answer to this question, as the crystal bed therapy is a means to stimulate your body’s self-healing processes and promote your physical, mental and spiritual awareness.
One’s need for a crystal bed therapy session depends ultimately on one’s intuition and current awareness of one’s physical, mental or spiritual state. Listen to your body and mind and they will give you the right answers for your self-healing process.
Nevertheless, as a guideline, we recommend the use of the crystal bed on a regular basis in order to keep your chakras balanced and your energy level at flow.
For instance: up to 3 times per week; 20-30 minutes each session.Do the crystal bed & crystal wand require any maintenance?
Generally, no maintenance is required for the crystal bed & crystal wand.
Should you need to clean the crystal bed & crystal wand, we strongly advise you not to use any chemical products or any metal or rough cleaning items.Maintenance of the crystals
The crystals do not require any maintenance.
Never clean the crystals with any chemical products or hot water in order to avoid any disruption of their natural energy and damages to the crystals.
The crystals are very fragile and need to be handled with great care.Is a license required for the use of a crystal bed & crystal wand?
To our knowledge, a license is not required for the use of a crystal bed & crystal wand on yourself or your clients.
Please read our disclaimer & legal liability waiver for more informationDo you ship the crystal bed & crystal wand?
We ship our crystal beds & crystal wands to any country worldwide.
The shipping charges are included in the total price for the crystal bed & crystal wand. There are no extra charges for shipping.How long does shipping of the crystal bed & crystal wand take?
The shipping duration depends on the destination country.
In our experience, shipping to countries in Europe takes between 10-14 days and to all other countries between 21 – 40 days.What payment methods do you use for the crystal bed & crystal wand?
Our crystal bed & crystal wand may be purchased using a credit card, PayPal, bank transfer or cash.
We do not accept payment by installments.Any testing period, money-back-guarantee or warranty on the crystal bed & crystal wand?
Testing period
We do not offer any testing period. You may test the crystal bed &/or crystal wand at our location with extra charge. Should you decide to purchase the crystal bed &/or the crystal wand after the testing session, the fee for the testing session will be refunded.Money-back guarantee
We do not offer any money-back guarantee.Warranty
The purchase of our crystal bed & crystal wand each come with a one-year warranty. The warranty merely comprises a replacement of broken or non-functioning parts.
If damage occurs to any part of the crystal bed &/or crystal wand during shipping, the broken part will be replaced free of charge.
Very important: for any replacement, may it be with or without extra charge, the damaged or malfunctioning part has to be returned to us first before receiving the replacement part.How long does shipping of the crystal bed & crystal wand take?
The shipping duration depends on the destination country.
In our experience, shipping to countries in Europe takes between 10-14 days and to all other countries between 21 – 40 days.